77ab Privacy Policy — Our Commitment to Protecting Your Information

1 Role

Welcome to 77ab. We believe that every user's right to data privacy is fundamental. This privacy policy clearly explains what data 77ab collects, why we collect it, and how it is used and kept secure.

77ab is a responsible gaming platform. We never sell your data, never share it without your consent, and never collect information we don't need. This privacy policy is aligned with Bangladesh's prevailing data protection guidelines.

This policy applies to both the 77ab website and mobile app. If you have any questions about this privacy policy, feel free to reach out to our support team.

2 What Data We Collect

77ab only collects data that is necessary to provide our services. The types of information collected are listed below:

3 How Data Is Collected

77ab collects information through several methods. Here is a transparent breakdown of each:

• Registration Form: Information you provide when creating an account is collected at the point of registration.
• Verification Process: A copy of your ID document is collected during KYC (Know Your Customer) verification.
• Automatic Collection: Device and usage data is automatically collected via cookies and log files while you use the platform.
• Payment Transactions: Payment details are collected during deposit and withdrawal transactions.
• Support Contact: When you contact the support team, those conversations are recorded.
• Third-Party Services: Limited information may be received from payment gateways or verification service providers.

4 How Collected Information Is Used

77ab uses your data solely to improve our services and meet legal obligations. The specific purposes are outlined below:

• Account Management: For login, security verification, and account protection.
• Identity Verification: As part of the KYC process to prevent fraud and money laundering.
• Payment Processing: To process deposits and withdrawals.
• Customer Support: To resolve your issues quickly and efficiently.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Security Monitoring: To detect and prevent suspicious activity.
• Legal Obligations: To meet regulatory requirements.
• Notifications & Updates: To keep you informed about important updates and offers (you can opt out at any time).

5 Data Sharing Policy

We prioritize your privacy. However, there are limited circumstances in which your data may be shared:

• Payment Providers: Necessary information is shared with bKash, Nagad, or other payment gateways to process deposits and withdrawals.
• Legal Authorities: We are legally required to share data upon receipt of a valid court order or directive from a regulatory authority.
• Security Partners: Limited data may be shared with trusted security providers to address fraud and cyber threats.
• KYC Verification Services: Approved third-party services may be used for identity verification.

Outside of the cases listed above, 77ab does not share your data with any other organization or individual. All partner entities are required to operate under strict confidentiality agreements.

6 Cookie Policy

The 77ab website and app use cookies. Cookies are small data files stored on your device that help improve your browsing experience. 77ab uses the following types of cookies:

You can disable cookies through your browser settings, though doing so may affect the functionality of certain platform features.

7 Data Protection Measures

77ab protects your data using industry-standard security technologies. Our security framework operates across multiple layers:

• SSL/TLS Encryption: All site and app communications are encrypted.
• Data Encryption: Sensitive data stored on servers is kept encrypted.
• Two-Factor Authentication: OTP is used for added account security.
• Firewall & DDoS Protection: The platform is protected against external attacks.
• Regular Security Audits: Regular audits are conducted by independent third-party experts.
• Access Control: Only authorized personnel can access specific data.

8 Data Retention Period

How long 77ab retains your data depends on the type of information and applicable legal requirements:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Records: 5–7 years as required by legal obligations.
• KYC Documents: A minimum of 5 years as required by law.
• Support Contact: 2 years after issue resolution.
• Log File: 1 year for security purposes.

Once the retention period ends, data is securely deleted or anonymized.

9 Your Rights

You have several important rights regarding your data on 77ab. To exercise any of these rights, please contact our support team:

• Right to Access Your Data You may submit a request to find out what information we hold about you.
• Right to Correct Your Data If any of your information is incorrect, you may request that it be updated.
• Right to Delete Your Data Where there is no legal obligation, you may request that your data be deleted.
• Right to Restrict Processing You may request to restrict the processing of your data under certain circumstances.
• Right to Data Portability You may request a copy of your data in a structured, machine-readable format.
• Right to Opt Out of Marketing Messages You can opt out of promotional emails or notifications at any time.

10 Minor Protection

77ab is strictly for users aged 18 and above. We never intentionally collect data from minors.

• Age verification is mandatory at the time of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• Parents or guardians can report any concerns to our support team.

11 Privacy Policy Updates

77ab may update this privacy policy from time to time. For significant changes, you will be notified in advance via email or through the platform.

• The date of any update is always shown at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, please request account closure.